I am available to help, please get in touch.
My expertise is in strategy development, creating the customer experience, research and change management. I work to help challenge current thinking and help develop new ideas and approaches to business problems. I also provide coaching and mentoring to executives. I am also experienced in strategy implementation, process design, organisation design, the use of IT and culture development. So if you are looking to re-organise I can help with that.
PhD in strategy
innovation and change
Postgrad marketing diploma
Certified management consultant
Working with the executive board and trustees at Guide Dogs, initially on strategy development and now the implementation of their new customer , employee and supporter journey. Working with the Air Cadet organisation to transform to an integrated e-business (over 1000 locations) Partner at IBM and senior manager at Deloitte Director for IT at BUPA