Mission

People tell you what they think about your service every day; in phone records, WhatsApp messages, chat bots... If you could have a conversation with everyone who uses your services, what could you learn? Our engine provides robust impact insights to third sector organisations, using generative AI to analyse conversational data, returning unstructured data insights and discrete measurable variables for trend analyses. We transform the feedback process, making it more intuitive, impactful, and live.

Category

Education and Skills

Additional Information

AI-Driven Innovation for Impact Measurement in the Third Sector Third sector organisations are under increasing pressure to prove their impact while facing rising demand in a more competitive funding landscape. Traditional methods—feedback forms, surveys, and case studies—offer shallow, retrospective data that fails to drive real-time improvements. They also consume significant resources, with UK charities spending 15.8 million hours annually on impact reporting. Transceve transforms this outdated model. A spinout from Noise Solution—an award-winning social enterprise recognised nationally for social impact measurement—Transceve is an AI-driven engine that ‘listens’ to natural, conversational data at scale, extracting real-time, evidence-based social impact insights. It enables organisations to analyse unstructured conversations from calls, chatbot transcripts, and informal discussions, unlocking hidden insights without additional burden on staff or service users.