customer insight -our members needs

Dec 31, 2015

OACS have a new board of trusties, the organisation has been left to flounder for many years and we recognise the  need to strengthen the foundations of our organisaition and really do need to stip OACS right back to its foundations.  We are a patient led organisation so insight from our membership is essential, in order that we can provide a greater understanding of the needs of our membership.  We are hoping that such action will help us to engage our members more effectively resulting in the ability to provide quality support and informaton. OACs supports those families whose children have been effected by anti-epileptic medication during pregnancy.  Many members feel disillusioned by OACS of the past.  Also due to the nature of the health needs of our membership we are finding it difficult to engage the families  we need help so that we can more effectively support the families, and provide them with the support that they need and deserve.   

Cause

Refugee Welcome Trust

Skills Required

• Customer Insight

Posted on May 07, 2015

Message